FULFILLMENT POLICY

Our Fulfillment Policy outlines the process by which customers will receive the massage services they have purchased through our website or in-person appointments.

1. Appointment Scheduling:

   • Upon purchasing a massage service, customers will have the option to schedule their appointment online through our booking system or by contacting us directly.

   • Customers can select their preferred date, time, and type of massage service based on availability.

2. Service Delivery:

   • Massage services will be provided by licensed and experienced massage therapists in accordance with the details specified at the time of booking.

   • Customers can expect a relaxing and therapeutic massage experience tailored to their individual needs and preferences.

3. Timeframes:

   • The timeframe for service delivery will depend on the availability of appointment slots and the scheduling preferences of the customer.

   • We strive to accommodate customer requests for specific appointment times whenever possible and aim to provide timely and punctual service.

4. Service Format:

   • Our massage services are offered in various formats, including Swedish massage, deep tissue massage, hot stone massage, and aromatherapy massage, among others.

   • Customers can choose the type of massage that best suits their needs and preferences at the time of booking.

   • Additional details about the format and techniques used during the massage will be communicated to the customer prior to their appointment.

5. Special Requests:

   • Customers are welcome to communicate any special requests or preferences regarding their massage experience, such as areas of focus, pressure preferences, or any medical conditions that may affect the treatment.

   • Our massage therapists will make every effort to accommodate these requests and ensure a personalized and satisfactory experience for each customer.

6. Customer Satisfaction:

   • We are committed to providing exceptional massage services and ensuring customer satisfaction with every appointment.

   • If customers have any concerns or feedback regarding their massage experience, we encourage them to communicate directly with their massage therapist or contact our customer service team for assistance.

By purchasing massage services from us, customers agree to abide by the terms and conditions outlined in this Fulfillment Policy. We strive to deliver high-quality massage experiences that promote relaxation, wellness, and overall satisfaction.